Categories
Tourism Branding Marketing Communications Advice

Do Your Out-Of-State Customers Know You’re Open?

Your customers are online. And they are looking for you. Most likely their go-to search engine is Google, and this is beneficial because you can create Business Profile on Google to help your current and potential customers, in-state and out, easily find important information such as your business hours. It is also a quick way to communicate and interact with your customers before meeting face-to-face.

Follow along for some tips on how to successfully set up and maintain your tourism business profile and ensure your business is available to potential customers all over the country.

Understand GBP Guidelines

The first step to creating a Business Profile on Google is understanding the basic guidelines. There are certain rules all businesses must follow in order to get their profile posted. Some include having consistent representation of your business across all platforms and channels and making sure your address is correct and can be easily found. Then you have to ensure you do not have any other profiles floating around the internet.

person viewing analytics on a tablet

Understand GBP Restrictions

Once you meet all the requirements to get set up, you have to follow the content guidelines and restrictions. You can review all the nitty gritty details, but we’d like to walk you through the ground rules with the following tips: 

  1. Keep your content clean and cohesive. Don’t play clickbait. Display high-quality, relevant content and don’t focus specifically on special promotions or display offensive content.
  2. Provide specific, accurate information. Always. Make sure your business name, address and phone number is specific and correct. Keep your business hours up-to-date and change when necessary. Note that some businesses should not add hours of operation if they do not have a consistent schedule. An example of these would be schools, movie theaters, event venues, etc. However you do have the option to set seasonal hours, temporary closures and events. 
  3. Present your business with a purpose. Ensure you set up your Business Profile on Google under the appropriate categories. Try answering the phrase, “My business is” instead of “My business has,” to choose categories that describe your overall business. But keep it to a minimum.

Chains, Departments, and Individual GBP Settings

There may be specific guidelines for chains, departments and individual practitioners that have to be followed as well. In regards to names and categories, make sure you represent your department as the company first the department second. A couple good examples include: Walmart Vision Center and Publix Pharmacy. However, individual practitioners should have a profile separate from their location and organization. In this case, the location should have its own profiled. 

Setting up a Business Profile on Google is a resourceful tool to communicate important details and information with your in-state and out-of-state customers. Here’s more information on how you can customize your profile to rank better and bring in more customers. If you’re interested to see how Push has helped businesses plus up their online presence, check out our work here. Ready to get your business on Google? If you’re in need of a helping hand, guide or just want to ask a few questions, we’re here for you. Just send us a message here.

Categories
Tourism Advice Lifestyle Trends

Tourism Marketing Predictions for 2023-2024

It’s 2023 and travel is finally taking off again. Today, digital travel sales have bounced back to pre-pandemic levels. They’re even expected to hit $833 billion in 2025. Besides the obvious reasons travel sales have gained their turbo-charged momentum, market shifts, tech advancements and changing attitudes can take some credit for moving the needle far, far ahead. If you’re a tourism marketer looking for an edge over your competitors, here’s what our top tourism industry trends 2023 will bring.

Bleisure travel will continue to rise.

While Millennials have already taken over a large portion the workforce, Gen Z has begun infiltrating and their numbers will only continue to grow. What does this mean for travel? With the shift in demographics, business leisure travel is on the rise. Even before the pandemic, 90% of Millennials tacked on entertainment activities to their business trips. Now, employees are taking advantage of flexible corporate travel policies and utilizing their resources, like self-service apps and programs, to optimize their stay. Consider appealing to young, business professionals and business travel trends post covid when marketing your hospitality or tourism company this year.

Sustainability will influence travel decisions.

With the shift in demographics, advertisers and marketers will have to pay close attention to how tourism trends 2023 will hold and appeal to their target audience’s changing preferences. Recently, green initiatives have become a hot topic. It’s reported that seven in ten consumers have actually avoided certain tourism spots because they were skeptical of their sustainable practices. This includes climate, environment and even culture. Travelers in 2024 are expected to closely consider climate warnings when it comes to their travel choices as well as the impact their travel may have on native cultures.

Travelers will prefer unique, authentic experiences.

Experiential tourism is hot right now. Travelers want once-in-a-lifetime adventures. They want to get on the same level as the locals. That’s why many travelers prefer non-traditional accommodations, so they can explore their destination with a different lens. In fact, 74% of millennial business travelers opted for vacation rentals versus hotels. If hospitality and tourism brands want to show their consumers all the unique and authentic experiences they offer, they will need to up their digital ad game. Leveraging video assets will give digital ads a stronger search presence to win over their audience’s attention and ignite their wanderlust. Other useful initiatives to do this include: influencer campaigns, loyalty programs, digital promos, social media strategies and more you can read about here.

Personalization & automation will make travel more convenient.

Bye, bye travel agents. The modern travelers are utilizing self-service apps and programs to meet their accommodations and preferences. Tech advancements make their travels almost completely contactless. From mobile boarding to facial recognition, faster in-flight travel updates and more, tech innovations will make the process smoother and more convenient, giving travelers that much more reason to jet off at a moment’s notice. The future of tourism in 2023 is moving toward a fully automated world.

For more ideas or questions about how you can apply this information to your brand, feel free to reach out. Push can help take your brand to the next level.

Categories
Tourism Social Branding Advice Trends

How to Attract Skiers and Snowboarders to Visit Your Resort

With ski season just around the corner, resorts are ramping up advertising to lure in the next season of skiers and snowboarders ready to hit the slopes. The good news is that travel demand and snow sports are growing rapidly. The trickier part is how to differentiate yourself from the competition. We’ve compiled a few digital marketing tips to help elevate your tourism marketing efforts.

Create a personal connection with guests 

People love to build traditions around travel, so incentivizing your guests to make your resort the place that they visit year after year only makes sense. You can offer a loyalty program that rewards frequent guests by providing discounts on amenities, resort services, dining and more. Or consider extending annual seasonal offers that guests can look forward to and plan ahead for.

Offer event packages

In a similar vein, you could consider creating special event packages that include accommodations, food and beverage specials, and event space that make

thumb tack on a calendar with the word event on the calendar

 your resort stand out from the pack for those looking to make plans for a large group. Keep in mind that per person pricing can often be an important selling point to those looking to book conference space, meetings, group events or weddings.

Have a sound social media strategy 

It’s no secret that you need to be taking advantage of social media, especially given how picturesque content is for the ski and snowboard industry, but it’s important to be consistent and strategic. Put plans in place to create your own content—beauty shots, behind-the-scenes footage and educational videos are a great place to start. Then execute on social media best practices for organic content—post on a schedule, use hashtags to help you gain visibility, jump on trends or memes if they are appropriate for your brand and repost or share content captured at your resort. 

Reach out with email marketing

Use your email list to send out monthly newsletters with promotional offers, discounts on equipment, snow conditions, exciting events at your resort, local attractions and more. You can also use email to break down more complicated procedures like booking a reservation, which can increase sales by an average of 20%, according to a DemandGen Report. And personalizing your emails with a special offer could increase those numbers ever more.

laptop computer open to an email application

For more marketing ideas, check out our work here and get in touch to learn more about how Push can help take your brand to the next level.